Terms and conditions



All website areas under the domain make up the website for The Lord Mayor of Chester and Chairman of Cheshire West and Chester Council, managed by Cheshire West and Chester Council. Access to and use of this website and all its functions are subject to the terms, conditions and policies. Your continued use of this site is taken as implicit acceptance of these terms and conditions and the associated privacy policy and copyright information.

Whilst we endeavour to ensure that this website and its content is current and free from errors (both typographical and factual), Cheshire West and Chester Council, does not guarantee the accuracy, validity or completeness of the content.

Where this website contains guidance and notes on certain aspects of law as they might affect the average person, they are intended as general information only and do not constitute legal or other professional advice. It should not be relied on as the basis for any decision or legal action. Cheshire West and Chester Council takes every reasonable step to ensure the accuracy and reliability of information published on the website, but cannot accept liability for any loss suffered due to reliance on the contents of it.

To the extent permitted by applicable laws, no liability is accepted for any direct, indirect, incidental, special or consequential loss or damage to any user (whether arising in contract, tort including negligence or otherwise) arising out of or in connection with the use of this website or these Terms except for personal injury or death of any person caused by negligence or for fraud.

Furthermore, Cheshire West and Chester Council accept no responsibility for, and makes no guarantees that, functions contained at this site will not be interrupted or error free.

Third Party Websites

Cheshire West and Chester Council is not responsible for the contents or reliability of the linked websites and does not necessarily endorse the views expressed within them. Listing shall not be taken as endorsement of any kind. We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages. We accept no responsibility or liability for any losses or penalties whatsoever that might be incurred as a result of linking to any location on any linked sites or pages.

If you feel you need to comment on the information on the web site please contact us.

Linking to the website and copyright

You do not have to ask permission to link directly to pages hosted on this site. We do not object to you linking directly to the information that is hosted on our site. However, we do not permit our pages to be loaded into frames on your site. The pages must load into the user’s entire window.

We also strongly object to the use of our images by directly placing image links on your site. This steals our bandwidth as well as infringing copyright. Cross site referencing of such resources may only be deployed with the permission of the eCommunications team at Cheshire West and Chester Council:

Information Provided by You

You agree not to submit to Cheshire West and Chester Council (whether via this site or by any other means) any materials which libel, defame, invade privacy, or are obscene, pornographic or harassing; infringe any intellectual property rights, including copyrights, of any third party; violate any law or regulation or advocate illegal activity.

Choice of Law

The terms and conditions are governed by and shall be construed in accordance with the laws of England and Wales.


We reserve the right to add, modify, change or withdraw any portion of this website and its services, including these terms and conditions in whole or in part at any time without prior notice.

Privacy Policy

General Information

Cheshire West and Chester Council does not collect personal information about an individual when they visit our website except for any personal data that is volunteered on forms which are submitted to us (including but not limited to registration, application, complaint, feedback, order, survey, and competition forms), and in emails which are sent to email addresses.

The same applies to,, and email addresses.

When an individual volunteers information on an online form, he/she will be advised of the consequences of this and how the information will be used to which the information will be put. The individual will be asked to consent to such use. All our employees and processors who have access to the personal data or who are involved in processing that data are obliged to respect the confidentiality of it. Information will not be passed onto third parties unless the individual grants permission.

A user may access and browse the website without disclosing personal data. To avoid disclosing personal data, do no complete online forms or send emails.

Non personal information is recorded automatically. This data includes pages visited by an individual, time of visit, order of pages viewed. This information is for the sole purpose of making the website as responsive to visitors needs as possible.

Please note that sending an email, or submitting information via a form, are not secure processes and should not be used to send confidential or sensitive information.


Like many other web sites we use Cookies on our site. Cookies can help a website to personalise your visit. A Cookie is a text-only string of information that a website transfers to the Cookie file of the browser on your computer’s hard disk so that the website can, among other things, remember who you are. A Cookie will typically contain the name of the domain from which the Cookie has come, the “lifetime” of the Cookie, and a value, usually a randomly generated unique number. Three types of electronic access, storage and/or tracing devices are used on this website:

Session Cookies:

Which are temporary Cookies that remain in the cookie file of your browser until you leave the site. This information is not stored after you have left the site.

Persistent cookies:

Which remain in the Cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie but this may be indefinitely or until deleted).

Web Beacons:

Which are electronic images known as Web Beacons (also called “clear gifs” or “web bugs”) that allow us to count the number of users who have visited these web pages.

Cookies cannot be used by themselves to identify you. However, if you are an existing customer and you have logged onto this site and identified yourself as a customer, we may be able to connect your personal information with your cookie information.

How we use these electronic devices on our website and what Information we collect.

Disabling Cookies

If you do not wish to accept our Cookies or Web Beacons you can decline Cookies and/or Web Beacons and/or refuse access to previously stored information by using your web browser. The facilities within your web browser to allow you to do this will vary from browser to browser but they may be found in the “Privacy” or “Cookies” section of the “Properties” menu of your browser. If you require assistance in disabling Cookies you should refer to the “help” menu within your browser. Please note however, that you may not be able to use all of the interactive features of our Website if Cookies and/or Web Beacons are disabled.